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Hi - looking for ideas on this, as it is the first time I've seen it...
I download and install the client app on a Linux Ubuntu 20.04 server, set up on AWS. All seems to go well until I issue:
~/.dropbox-dist/dropboxd
I get the following few lines of extensions loading, followed by an aborted start:
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ubuntu/.dropbox-dist/dropbox-lnx.x86_64-126.4.4618/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
RUST PANICKING -- "Failed to run Python command!" at "app/lib/core/bootstrap/src/python.rs":127
Aborted (core dumped)
Is this a file permission issue, or something incompatible with Ubuntu 20.04? What would you suggest I do to investigate it? I've already followed the 'Advanced Re-install' procedure, but ended up at the same point. I've had this working on a non AWS server before, but just can't seem to get it working on AWS.
Thanks in advance for any suggestions!
Hi, same here:
~/.dropbox-dist/dropboxd
RUST PANICKING -- "Failed to run Python command!" at "desktop/app/lib/core/bootstrap/src/python.rs":127
Raspbian (Raspios-buster-i386)
XFCE Ok
GTK Ok
Glib Ok
Libappindicator Ok
Nautilus Ok
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there,
I have exactly the same issue in Ubuntu server 20.04 running on vmware vsphere.
Maybe this is related with ubuntu version and dropbox?
I have dropbox running on several ubuntu vm's on the same host.
Any help would be appreciated! Thnak you
Is there an answer to this issue that everyone can try?
Same as everyone else. The answer here fixed my issue: https://www.digitalocean.com/community/questions/how-to-configure-dropbox-on-ubuntu-20-04
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Thanks @Hannah - I am still unable to get Dropbox running, but I have not yet attempted to update the libraries - I will do so as soon as I can and see if that helps.
As for the multiple accounts - both of them come back to me, so either will work for email purposes... I am unclear how the two accounts relate to Dropbox, except I do have to run multiple Dropbox accounts for different organizations I am working with. It would seem the two are related to different organizations I must have been logged in as at the time I posted - apologies for the confusion!
@wescpy - brilliant!
This absolutely worked, and got the service running. Very grateful to you for posting it here - hope that it helps others as well.
I've no idea what those libraries do, or why we had to update them, but I am glad you found that 🙂
@wescpy - you deserve today's star 🙂
Thank you!
@Hannah - the response from @wescpy worked for me.
Maybe worth adding it as part of the notes for install, to recommend updating the libraries. The response on Digital Ocean:
"t turns out that not all dependencies needed are installed by default, which the article from Ubuntu 14.04 failed to mention. Here is what I needed to do first:
sudo apt install libc6 libglapi-mesa libxdamage1 libxfixes3 libxcb-glx0 libxcb-dri2-0 libxcb-dri3-0 libxcb-present0 libxcb-sync1 libxshmfence1 libxxf86vm1
After installing these packages, I continued the guide and was able to get Dropbox installed."
Thanks to "ccnyc" for that, and to @wescpy for adding it here.
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