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Installation failure - I'm getting an error after installing on my Windows 10 device, any help?

Installation failure - I'm getting an error after installing on my Windows 10 device, any help?

Alaleh Riazati
New member | Level 2

after installation on my windows 10, "Try again or check out our Help Center." appeared:(. 

what should i do now? 

1 Reply 1

Re: Installation failure - I'm getting an error after installing on my Windows 10 device, any help?

Daphne
Dropboxer
Hi there @4l4le__, thanks for reaching out to us here!

Could you send me a screenshot of the error message that you're getting, to have a better idea of the issue?

If you see a blue hyperlink in the error message for the full error log, please open this also copy and paste the full error log here too.

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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