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Installed Dropbox on new PC but having difficulty connecting

Installed Dropbox on new PC but having difficulty connecting

GaryClk
New member | Level 2

I have installed Drop box on my new PC, however everytime I click on the icon and attempt to connect/open the drop box ap

I get the following message:

"Youre computer is currently offline, please check your network connection"

 

Any help would be appreciated. 😞 

1 Reply 1

Re: Installed Dropbox on new PC but having difficulty connecting

Jay
Dropboxer

Hi @GaryClk, thanks for providing these details!

 

Could you check that nothing is preventing the Dropbox desktop application from connecting to the web, such as a firewall?

 

There is a possibility that a proxy, VPN, security software, or even ISP/router issues that could be restricting traffic to the following Dropbox domains. Try the steps in this article to see if they can help.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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