and in both threads users are being told by MS engineers & MVPs that Dropbox is to blame and should be uninstalled.
I did this and it did bring back the lost Start icon on one User Account but not the main UA. I was delighted to find that you have my images in the Cloud but if Dropbox is not aware of being blamed for the Win10 fiasco (it affects new PCs too and has been ongoing for a year) then you really need to look at the threads.
By the way, MS is also blaming Norton security products too but that's to get us to use Defender.
PS It's my first post - I can't see the usual "email me when there's a reply" - is that done automatically?
There are two HUGE threads in the Microsoft Community:
Many more than that, in fact.
... in both threads users are being told by MS engineers & MVPs that Dropbox is to blame and should be uninstalled.
That's strange, I've trawled through both and more besides and have yet to see an official MS representative deviate substantially from their official line.
IMHO, the most cursory research clearly shows this is not in any way unique to Dropbox - it has been seen related to Avast, Norton, and many other apps for people who do not even have DB. Yes, uninstalling DB may "fix" the issue for some, while uninstalling Avast or Norton or whatever might equally "fix" it for others, albeit temporarily. If you search the MS forums and other vendor forums, you will find non-DB users experiencing this same problem and until MS get around to patching the underlying problem in their OS, it can apparently resurface at any time. Avast, Norton, DB just seem to be a few of the more abundant cases where an erroneous link is forged, likely due to the prevalence of these products on peoples machines.
you're both correct of course - fancy suggesting MS are pushing OneDrive (and Defender - and Edge). As if it would!!!! lol. I got yellow-carded by an MVP/Moderator for having suggested that. (Yellow-carded as in football/soccer, the final warning before red-carded = get out!)
I'm sure, Robert S., that you were tongue-in-cheek when you said "have yet to see an official MS representative deviate substantially from their official line". They won't - they daren't - that would bring some US states down on them, the EU too.
As long as you know, and are keeping watch, then I'm relieved - by the way I've noticed that many of those who say uninstall Norton or Dropbox are new members - it would be cynical to suggest that they're MS engineers etc spreading dis-information.
PS Is there a "email me if there's a reply" facility?
Re: Is Dropbox aware that they are being blamed for major Win10 problems?
I'm sure, Robert S., that you were tongue-in-cheek when you said "have yet to see an official MS representative deviate substantially from their official line".
Deadly serious. An allegation of impropriety was made in the opening post, i.e., "... users are being told by MS engineers & MVPs that Dropbox is to blame and should be uninstalled" for which there is no substantiation. Not cool.
As for what others might be saying, unfortunately, until MS get around to patching the underlying problem in their OS, misinformation and snake oil will no doubt continue to be the order of the day. There's nothing DB or any other vendor can do about it, the issue is in Microsoft's hands, only they can fix it.
Refer to this (rather lengthy) thread for more information.
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?