cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is there a new way to fix permissions?

Is there a new way to fix permissions?

Explorer | Level 3

When syncing problems, I used to use Preferences/Account/option/Unlink This Computer/Fix Permissions. but doesn't work taht way anymore (since the MacOs Big sure update?). Is there an other (new) way to Fix Permissions? 

6 Replies 6

Re: Fix Permissions

Dropboxer

Hi there @martine ter Linden, thanks for posting your question here.

 

Just to make sure that we're on the same page, are you able to follow these steps to fixing permissions and hardlinks? 

 

Have a look and let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Fix Permissions

Explorer | Level 3

Thanxs Lusil for answering! But it still doesn't work..... This was the way I knew but doesn't work anymore. In the account tab I can't click, only sign out and hold down the option key doesn't work. It happens a few times a week, it takes a lot of time to remove everything and install again..... the dropbox app is grey and it always stops syncing around 6000 files. There are no problems mentioned in the sync problem report. Hope you have other solutions.......🥴

Re: Fix Permissions

Dropboxer

Hey @martine ter Linden, do you possibly have 2 "options" keys on your keyboard?

 

If so, can you let me know if you've tried this with both keys? I just want to make sure we cover all our bases here.

 

Also, which version of the desktop app do you have installed at the moment?


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Fix Permissions

Explorer | Level 3

Hi Daphne, I tried both.... it's not working

maybe important, it always stop around 1,2 GB (33HRS)

but is's stil syncing.....

 

 

Re: Fix Permissions

Explorer | Level 3

version 112.4.321

Re: Fix Permissions

Dropboxer

Thanks for checking that @martine ter Linden.

 

Out of curiosity, can you try following the steps outlined here to see if this will resolve the syncing issue for the moment?

 

This is just another way to fix permissions, so that your files can at least finish syncing while we look into the issue with not seeing the option via the app preferences.


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?