HI, our company ask to set a proxy if under company domain network. The problem is that, if dropbox app is in "connetting status" and you try to open preferences to setup the proxy address, you're not able to do that; it seems like it doesn't let you open preferences until the app is started but this is a big issue when you switch often network (and proxy setting) like us.
Anyone experienced the same problem? My app version is 3.17.32
I have the same problem. I can't open the preference menu while it is connecting. But it is a new thing. Has been like that for a week. Before that I had no problems changing back and forth between no proxy (at home) and proxy (in the office).
I reinstalled dropbox but it didn't help. I tried to find the preference file in the library but no luck.
I have a MacBook Pro (Retina, 13-inch, Early 2015) with yosmite 10.10.4.
Same problem - stuck at home and almost looking forward to going into work to see if I can then open Dropbox Preferences...
MacBook Air, updated to El Capitan 10.11.4 from Yosemite ina failed attempt to solve the problem.
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My issue resolved itself by going back into work (the proxy setting was manual for the work server). Fine at work, now back at home and all is fine.
Only thing I did prior to return to work was upgrade DropBox to most recent version.
Would be nice to know what the bug was so it doesn't happen again...
I may have found a solution. It seems to have worked for me. I deleted the preference file for dropbox. But it is not located in the Preference folder. It is a hidden folder under user>your account. Select <Go to folder> under the Go menu in Finder. Fill in ~/.dropbox
This is the hidden folder under you account name. I deleted the full .dropbox folder, you have to go one level up in the hierarchy to see the folder and not only the content of it (press cmd+1 to see the finder window in column mode).
Restart the computer and dropbox if it does not start automatically and log in on your account. You will probably have to redo some settings after having done this.
Hope it helps.
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