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Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

hostos
Explorer | Level 3

Hi,

 

Posted this problem on the apple forums (Link below) and ive been told this is a dropbox issue.

Ive been using Dropbox for years as a paid member and this has never happened.

How can this be fixed?

 

Link of discussion with error report:

https://discussions.apple.com/thread/251620908

 

Thanks!

4 Replies 4

Re: Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

hostos
Explorer | Level 3
Anyone?

Re: Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

Daphne
Dropboxer

Hey there @hostos, I hope you're well today!

 

Did you get the chance to try out the steps that were suggested to you there, like starting up in Safe mode and even uninstalling the Dropbox desktop app to see if there's any difference?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

mrlatex
Explorer | Level 3

This is happening for me too. Daily kernel panics, always when dropbox is syncing. A resolution for this issue would be appreciated

Re: Kernel panic every few minutes - Early 2014 MacBook Air - Catalina 10.15.6

Daphne
Dropboxer

Thanks for joining us here @mrlatex!

 

Can you let me know if you've tried the steps I've mentioned above? If so, does this only occur when the desktop app is running?

 

Also, can you send along an error log report? You should be able to find the log under /Library/Logs/DiagnosticReports.

 

Keep me posted with your findings!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Top contributors to this post

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    Daphne Dropboxer
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    mrlatex Explorer | Level 3
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    hostos Explorer | Level 3
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