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Linking account on Linux: there was a problem completing this request.

New member | Level 2
New member | Level 2

Hi all,

 

I've been using Dropbox on Linux for a while and haven't run into any problems until now. On a freshly installed Linux Mint 18.3 (using Gnome) after attempting to link my account I received an error: "There was a problem completing this request." Although the page then displays "Your computer was successfully linked to your account", the Dropbox icon still says 'waiting to be linked to a dropbox account' and requests me to sign in. 

 

I have also tested this issue in Fedora 28 and receive the same results. Changing web browsers does not correct the problem, and I am able to link Dropbox with no issues on Windows.

 

My only suspicion is that my Dropbox account is enterprise and configured with single sign on (SSO), but other than that I have no idea.

 

Any help would be much appreciated!

1 Accepted Solution

Accepted Solutions
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Re: Linking account on Linux: there was a problem completing this request.

New member | Level 2
New member | Level 2

Hi everyone,

 

I actually just managed to solve this issue by going into my settings and unlinking several unused devices. 

View solution in original post

1 Reply 1
Highlighted

Re: Linking account on Linux: there was a problem completing this request.

New member | Level 2
New member | Level 2

Hi everyone,

 

I actually just managed to solve this issue by going into my settings and unlinking several unused devices. 

View solution in original post

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