cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Linux panel icon "Launch Dropbox Website" opens the Signal application, and not a web

Linux panel icon "Launch Dropbox Website" opens the Signal application, and not a web browser.

el_gallo_azul
Helpful | Level 5
Go to solution

I suppose if I want to see my Dropbox website, I'll have to do it manually.

1 Accepted Solution

Accepted Solutions

el_gallo_azul
Helpful | Level 5
Go to solution

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-web-browser
brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler http

brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler https
brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
gvfs-open: file:/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create: error opening location: Error when getting information for file '/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create': No such file or directory

 

el_gallo_azul@W2600CR-850Pro:~$ sudo xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
[sudo] password for el_gallo_azul:
[32460:32460:1102/105801.508281:ERROR:zygote_host_impl_linux.cc(90)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180.

 

I'm afraid I don't know enough about Linux CLI to understand your sentence, "If need, change the default application for the HTML file using Properties in Nautilus and try 'xdg-open' again."

 

<fiddles about a bit>

 

Ah-ha!

el_gallo_azul_0-1635816665756.png

 

I've just set "Brave Web Browser" as default here as well.

el_gallo_azul_0-1635816768190.png

 

View solution in original post

13 Replies 13

llazarte
Helpful | Level 5
Go to solution

I have Dropbox installed on Ubuntu, and it's working ok. But when I try to open the Dropbox site by clicking on its icon and then choosing "Open Dropbox site" I get the message:

Firefox can’t find the file at /tmp/dbxlshxoiqsn.html#967ec293624c8a738afdf351df94e5fce3eb3ed6bc22cf705c77a8e21d8ff62cf72561580c574e5d4cb049.

Of course this file doesn't exist.

How can I refresh Dropbox to create a new one?

Jay
Dropbox Staff
Go to solution

Hi @el_gallo_azul, thanks for messaging the Community!

The option to open the site should open a browser on your machine.

Is it possible that you have your OS set up to open certain links within the Signal app by default? Are you able to reset those settings on your device?

 

@llazarte, the tmp file is created by Dropbox to be opened in a browser and then open the site. Is your OS preventing the creation of that file?

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

llazarte
Helpful | Level 5
Go to solution

Hi Jay,

Thanks for your reply.

1. Yes, the option to open the site opens a browser tab.

2. I don't know when Dropbox creates this temporary file. It was working and now it isn't so I don't think the OS (Ubuntu) is preventing the creation of this file. Anyway, I will explore this possibility.

3. Do you think that reinstalling Dropbox could solve this issue? (I am afraid of messing up which is already working)

Thanks again,

Leonardo

 

Jay
Dropbox Staff
Go to solution
You could try reinstalling the app without uninstalling it first from this link to see if this helps.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

llazarte
Helpful | Level 5
Go to solution

Thanks for your suggestion. I'll try reinstalling.

Anyway I have just confirmed that this is an issue with Ubuntu 21.10.

I upgraded another computer which was opening the Dropbox site with no complaints and bingo, now it complains about "file not found".

el_gallo_azul
Helpful | Level 5
Go to solution

When I installed the "Signal" application, that's all I did. I had previously set "Brave Browser" as my default web browser when I installed it, approximately 100 years ago.

 

I just checked "Default applications", and I attach the screenshot: 

el_gallo_azul_0-1635811344681.png

Ubuntu 16.04.

Здравко
Legendary | Level 20
Go to solution

Hi @el_gallo_azul,

You can perform alternative check using following in terminal:

xdg-settings get default-web-browser
xdg-settings get default-url-scheme-handler http
xdg-settings get default-url-scheme-handler https

If everything seems Ok, but the issue persists, try save some web page locally (doesn't matter what exactly - just for check). Find out the place of main HTML file (typically carries the page title as file name). Execute following:

xdg-open file:/<path/to/your/just/downloaded.html>

Where <path/to/your/just/downloaded.html> is path to downloaded page main file (as the pseudo path "suggests" 😉). What is the application that gonna run? 🧐 If need, change the default application for the HTML file using Properties in Nautilus and try 'xdg-open' again.

Hope this gives direction.

el_gallo_azul
Helpful | Level 5
Go to solution

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-web-browser
brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler http

brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-settings get default-url-scheme-handler https
brave-browser.desktop

 

el_gallo_azul@W2600CR-850Pro:~$ xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
gvfs-open: file:/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create: error opening location: Error when getting information for file '/mnt/InternalHDD/Home-HDD/Downloads/20211102 HTML page for Dropbox check/smartURL - Create': No such file or directory

 

el_gallo_azul@W2600CR-850Pro:~$ sudo xdg-open file:/mnt/InternalHDD/Home-HDD/Downloads/20211102\ HTML\ page\ for\ Dropbox\ check/smartURL\ -\ Create
[sudo] password for el_gallo_azul:
[32460:32460:1102/105801.508281:ERROR:zygote_host_impl_linux.cc(90)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180.

 

I'm afraid I don't know enough about Linux CLI to understand your sentence, "If need, change the default application for the HTML file using Properties in Nautilus and try 'xdg-open' again."

 

<fiddles about a bit>

 

Ah-ha!

el_gallo_azul_0-1635816665756.png

 

I've just set "Brave Web Browser" as default here as well.

el_gallo_azul_0-1635816768190.png

 

el_gallo_azul
Helpful | Level 5
Go to solution

Done. I checked "Launch Dropbox Website", and it works again. 👍

Need more support?