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Login Buttons doesn´t work

Login Buttons doesn´t work

Tiago Bandeira
Explorer | Level 3

Hi everyone. I am using a software called SQL Server Booster to backup my database. But I am having trouble to Dropbox login page. The buttons are not enabled. Can you help me to solve it? 

Thank you. 

Tiago Bandeira. 

dropbox.png

6 Replies 6

Re: Login Buttons doesn´t work

Daphne
Dropboxer

Hi there @Tiago Bandeira, thanks for reaching out to us here!

 

Can you clarify for me, are you trying to add in your Dropbox credentials and sign in that way, or use the "Sign in with Google" option? I'm assuming you may have just removed your email and password for the screenshot but just want to make sure.

 

Also, are you using a recent stable version of the SQL Server Booster?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Login Buttons doesn´t work

Tiago Bandeira
Explorer | Level 3

Can you clarify for me, are you trying to add in your Dropbox credentials and sign in that way, or use the "Sign in with Google" option?

==> Yes! I´m trying sign in with Google Account. 

 I'm assuming you may have just removed your email and password for the screenshot but just want to make sure.

==> No. I didnt remove the email. The buttons are not enabled (they are light blue) on this window. So I can´t sign in. 

Also, are you using a recent stable version of the SQL Server Booster?

==> Yes. I am using the most recent stable version of the SQL Server Booster. 

Thank´s for your attention. 

Tiago Bandeira.

Re: Login Buttons doesn´t work

Jay
Dropboxer

Hi @Tiago Bandeira, if you try to enter your email and password, do the buttons get enabled?

 

Have you been in contact with the developers of SQL Server Booster for assistance, since this is a connection to Dropbox via their app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Login Buttons doesn´t work

Tiago Bandeira
Explorer | Level 3

Hi @Tiago Bandeira, if you try to enter your email and password, do the buttons get enabled?

==> No. They keep disabled. 

Have you been in contact with the developers of SQL Server Booster for assistance, since this is a connection to Dropbox via their app?

==> Yes. I sent an email to them.

Thank you! 

Tiago Bandeira.

Re: Login Buttons doesn´t work

Jay
Dropboxer

If you're able to sign into the Dropbox site via a normal browser, then it is possible to access your account.

 

If the app doesn't allow you to login, since this is via a third party app or service, there isn't much else I can advise aside from finding out more information from the developer for assistance.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Login Buttons doesn´t work

Tiago Bandeira
Explorer | Level 3

Ok, Jay! 

I appreciate it! 

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