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Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Hi,

since a few days it seems that I have lost the Finder-Integration in OS X 10.11.

Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc).

On my wifes computer (running 10.11) as well all works fine - I'm wondering if this has to do because I have the Pro-Account?!?!

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 2
New member | Level 2

I had the same issue and was able to get overlay icons back using by doing this:

  • Completely uninstall Dropbox. I used Clean My Mac but you can do it manually using these instructions https://www.dropbox.com/en/help/41 Do everything in the 'For Advanced users' section.
  • Do not move Dropbox folder to the trash
  • Download and install latest version of Dropbox
  • Re-login to Dropbox and if you had only certain folders selected to sync redo your Selective Sync settings.
  • Save settings
  • Relaunch Finder Option+Right Click Finder icon in Dock > Relaunch

Hope that helps.

View solution in original post

68 Replies 68
Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Same problem here......

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Hi A M. - are you Dropbox Pro user as well?

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Same here, not a Pro user.

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

Experienced Collaborator | Level 11

A quick reinstall will usually fix most issues.

If the Dropbox folder isn't visible in the Finder sidebar, it can be returned just by dragging it there.

https://youtu.be/Kwl3SePQe0g

https://support.apple.com/kb/PH19079?locale=en_US

 

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

@Robert S. - I tried to re-install - same situation...

 

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Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

Experienced Collaborator | Level 11

Ok, in your Dropbox client preferences locate the 'Unlink This Dropbox...' button. Press and hold the Option key and it will change into a 'Fix Permissions' button for you to click.

></p>
<p>Did this resolve the issue?</p>

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Same problem. 

Found it by clicking the folder icon at top left corner.

></p>
<p> </p>

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

Hi Robert S.!

This was very promising, but no - it did not fix my problem.
I also repaired permissions from Mac and made a reboot - same situation.

What is funny - I have another iMac where I have the exact same issue (also OS X 10.11)

KR
Albert

Highlighted

Re: Lost Finder Integration in OS X 10.11 (El Capitan)

New member | Level 1
New member | Level 1

I was able to recover Dropbox integration by disabling csrutil 

  1. Boot your Mac with Command-R held to load Recovery mode.
  2. Open the Terminal from the Utilities menu.
  3. Run the following command, followed by restarting your Mac: csrutil disable
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