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MAC OS Dropbox application showing "You're Offline"

New member | Level 2
New member | Level 2

Dear Dropbox team, Good day to you. I have a query on the MAC OS Dropbox application, where it shows "You're offline" at the bottom left. Although there is no issue Sync the folders/files, however, I would like to know what does this means? Please take note that my MAC OS is behind a proxy. Do let me know if you would like to get the screenshot of the "You're offline" message from the Dropbox application. Thank you. Best regards, CS

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Re: MAC OS Dropbox application showing "You're Offline"

Dropboxer
Dropboxer

Hey there @CST78, thanks for reaching out to us!

Out of curiousity, have you tried connecting the desktop app without using a proxy? Do you get the same experience?

You cna find more info and steps to changing your proxy settings here

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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