cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mac Catalina "No Permission to sync"

Mac Catalina "No Permission to sync"

FrankCohen
New member | Level 2

Upgraded to Catalina, re-installed Dropbox from the DMG file, get "No Permission to sync". What is the fix? -Frank

17 Replies 17

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Hi @FrankCohen, welcome to the Dropbox Community!

 

Just to make sure that we're on the same page, could you send me a screenshot (without any personal info) of the error message?

 

Looking forward to hearing back from you. 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Mac Catalina "No Permission to sync"

leighla17
New member | Level 2

I updated Monday to Catalina and am getting the same issue now.

 

"-No Permission to Sync"


Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Hi @leighla17, thanks for nudging us on this thread.

 

Could you send me a screenshot (without any personal info) of the error message so that I have a better visual of your concern?

 

Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Mac Catalina "No Permission to sync"

Lapatvert
Explorer | Level 4

Screen Shot 2020-07-07 at 9.50.45 AM.png

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for the screenshot, @Lapatvert.

 

Could you check out the steps mentioned in this article to see if they help?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Mac Catalina "No Permission to sync"

chipsahoy
New member | Level 2

Also having this problem.

I have tried

#1. reinstalling dropbox

#2. following the instructions from this article https://help.dropbox.com/installs-integrations/sync-uploads/stuck-syncing#permission

 

nothing has worked. please help.

.Screen Shot 2020-07-13 at 11.40.02 PM.png

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for reaching out to us on this thread, @chipsahoy.

 

Could you try temporarily closing any third party app, like security and antivirus software, that's hindering the desktop app from running correctly?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Mac Catalina "No Permission to sync"

Lapatvert
Explorer | Level 4

Yes after entering the code you sent me I replaced Dropbox with my volume for it but it says 

No such file or directory.

 

Thank you. 

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for getting back to us, @Lapatvert

 

Could you clarify where there Dropbox folder was placed? Was it an external hard drive by any chance? 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?