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Mac Catalina "No Permission to sync"

Mac Catalina "No Permission to sync"

FrankCohen
New member | Level 2

Upgraded to Catalina, re-installed Dropbox from the DMG file, get "No Permission to sync". What is the fix? -Frank

17 Replies 17

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Hi @FrankCohen, welcome to the Dropbox Community!

 

Just to make sure that we're on the same page, could you send me a screenshot (without any personal info) of the error message?

 

Looking forward to hearing back from you. 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mac Catalina "No Permission to sync"

leighla17
New member | Level 2

I updated Monday to Catalina and am getting the same issue now.

 

"-No Permission to Sync"


Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Hi @leighla17, thanks for nudging us on this thread.

 

Could you send me a screenshot (without any personal info) of the error message so that I have a better visual of your concern?

 

Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mac Catalina "No Permission to sync"

Lapatvert
Explorer | Level 4

Screen Shot 2020-07-07 at 9.50.45 AM.png

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for the screenshot, @Lapatvert.

 

Could you check out the steps mentioned in this article to see if they help?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mac Catalina "No Permission to sync"

chipsahoy
New member | Level 2

Also having this problem.

I have tried

#1. reinstalling dropbox

#2. following the instructions from this article https://help.dropbox.com/installs-integrations/sync-uploads/stuck-syncing#permission

 

nothing has worked. please help.

.Screen Shot 2020-07-13 at 11.40.02 PM.png

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for reaching out to us on this thread, @chipsahoy.

 

Could you try temporarily closing any third party app, like security and antivirus software, that's hindering the desktop app from running correctly?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mac Catalina "No Permission to sync"

Lapatvert
Explorer | Level 4

Yes after entering the code you sent me I replaced Dropbox with my volume for it but it says 

No such file or directory.

 

Thank you. 

Re: Mac Catalina "No Permission to sync"

Lusil
Dropboxer

Thanks for getting back to us, @Lapatvert

 

Could you clarify where there Dropbox folder was placed? Was it an external hard drive by any chance? 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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