I've just had an email from Dropbox telling me that OS X 10.9 will no longer be supported from April 2019. The only advice they offer is to upgrade my OS. Sorry, but that's ridiculous - it should be obvious that I use 10.9 because I want or need to. I have no intention to upgrade.
So, this is my request :
1. Do NOT sign me out of the Dropbox app in April 2019.
2. FREEZE whatever version of Dropbox I'm using at that time, so it is not automatically updated. I WILL ACCEPT WHATEVER RISK IS INCURRED BY USING AN OUTDATED VERSION from then on.
The alternative - after using Dropbox for many years - is to find another syncing service. I will not use Dropbox at all if they sign me out. There will be no point, no point at all.
Community Moderator @ Dropbox
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Jane, you have just repeated what was in the email Dropbox sent. Nor have you read all my post, where I said I do NOT wish to upgrade my OS.
Please tell me ONE good reason why Dropbox can't switch off automatic updating on my machine, and let me go on using the version of Dropbox I already have?
Because Dropbox would have to continue supporting older technologies on their end, just so your machine can continue to communicate with their servers, and it's not cost effective to support multiple environments just so a very small percentage of clients can continue to function.
As newer operating systems and updates are released, the underlying components get upgraded as well. Eventually you get to a point where the latest versions of some of these components will not run on older operating systems. As Dropbox upgrades its services to use these newer components and technologies, the desktop clients have to be able to support them as well, otherwise they can't communicate with the servers.
Simply put, Dropbox can't improve their services if they have to continue supporting old technology. This has already happened with Windows XP and previous versions of OS X, and will continue to happen going forward.
Rich, you too have missed my point. I'm not expecting Dropbox to continue to support an outdated tech (if that's really what it is).
I will repeat for the THIRD TIME: I want DB to cease updating my client, i.e. switch auto-updating off, and I will assume any risk to my data by continuing to use whatever version is current next April. I will then be using an old version of the DB app for as long as it continues to work.
I have not missed your point, but you have missed mine.
The Dropbox service is a client/server environment. The client on your computer has to communicate with the servers at Dropbox. As those servers are updated to use newer technologies, the clients need to be updated as well. Dropbox can't do that on older operating systems as some of the underlying components are no longer compatible and will no longer work with your OS.
So, you see, in order for you to continue syncing next April, Dropbox would have to continue supporting outdated tech, and that simply will not happen. We've seen it many times before. Once a decision has been made to end support for an operating system, nothing said has ever changed it.
Rich, on the face of it you have made a good point. However, peering below the surface, so many questions are begged.
1. Dropbox servers support so many different platforms: MacOS 10.10 - 10.14, Windows 7, 8, and 10, Linux (how many??), iOS (ditto ??), Android (ditto ??). It seems on the face of it that one older Mac platform - which by the way is much newer than Windows 7 - shouldn't make any difference that amounts to a hill of beans. I note they ended support for 10.4 in 2015, i.e. after 10 years, while 10.9 is only 5 years old.
2. MacOS 10.9 introduced major 'under the hood' technologies. 10.10 on the other hand introduced major cosmetic changes but nothing major in technological advance. Yet Dropbox will continue to support 10.10. Reasons?
3. The actual service (technologically speaking) that Dropbox provides is really not that sophisticated. It is simply a sync'ing / backup / sharing service that is able to function across a wide range of digital platforms. It would be interesting to know exactly what is in 10.9 that will 'break' Dropbox that is not in 10.10? I suspect there isn't anything, and it's more about whether they can be bothered or not.
4. To underscore what I said in 3, I've found two other services - MEGA and pcloud - that support not only 10.9 but further back still.
So that's my piece. I leave you with two further questions:
A. If I rename the Dropbox app, will that effectively 'hide' it from Dropbox so they can't stop me using it?
B. If I am able to run a later MacOS (Sierra 10.12) in a virtualiser that is connected to the internet (which I can...), will Dropbox recognise it as a separate OS to what's on my main machine and still continue to function when I'm running the virtualiser?
One more question:
When Dropbox sign me out of the app in my host (10.9) OS next April, will the local Dropbox folder with all my data in, be left untouched and intact? I know the online data will be secure, I'm talking about the DB folder on my own machine.
* * * * *
(Please note - I've successfully downloaded Dropbox in virtualised Sierra. However, you should know that there is a known bug : the setup window is blank, and I had to guess from a ghost button where to click, whereupon I was invited to setup using a Google account, which was the only way I could get DB set up. I'm surprised that a bug from 2016 should still be there, especially considering how frantically often DB updates their software.)
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