I haven't been able to connect to the dropbox server via my desktop version lately. My Mac OS is Big Sur 11.4, and dropbox version 126.4.4618.
What happens is that the app icon remains gray after launching, and after clicking the icon the app shows "starting" which lasts forever. No response if I click on "sign in" or "preferences". All functions - search, +, opening folder, etc. - do not work. I tried reinstalling but didn't help. Also, no firewall/antivirus has been turned on.
All other apps are well connected with the internet.
Thank you for your advice! Unfortunately dropbox still couldn't connect to the internet after I re-installed following the steps in the linked article. In fact, this time I got the attached notice when re-launching dropbox after the re-installation (which didn't show up before) - and again, my computer is well connected to the internet.
I think a significant difference I encountered from what is listed in that article is that I never got to choose "selective sync preferences" during the re-installation, otherwise every step was identical to that article..
It's a personal machine, and no proxy/antivirus has been turned on.
In fact, after re-boot my router, I now see the attached screen, which wasn't even possible to see before. However, after I clicked on "sign in", a new window jumped out, but no content could be loaded.
Yes I rebooted my Mac before, following your first reply to me. And both time and date are set automatically. I also tried switching wifi network but it didn't help, either..
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