cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Memory Usage - even when Dropbox is doing nothing

Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 4
Go to solution

Hi, i have been using Dropbox for years and i am very satisfied.

 

I was noticing that Dropbox uses a relative high amout of memory even when the application was doing nothing.

My Dropbox-folder contains 667 files and 100 folders using 574MB.

 

This article high-cpu-usage mentions reasons for high CPU/RAM usage, but 1/4 GB of memory when doing nothing and a low number of files - is that ok ?

 

I spotted this behaviour when investigation the same issue with Microsoft Teams - Teams - High memory usage 

 

Below is a screenshot of my joblist.

Joblist.jpg

 

Any opinions on this behaviour ?

 

BR

Jens

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution
I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

View solution in original post

8 Replies 8

Lusil
Dropbox Staff
Go to solution
Hi there @Jens_sap, let's see what we can find. 

Could you check how many files you have syncing in your Dropbox folder?

Also, have you noticed the activity increase when other third party apps are running as well, like any security software or antivirus?

Give me a shout whenever you have a moment to check this out, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Jens_sap
Explorer | Level 4
Go to solution

Hi there.

 

As stated in my first message my Dropbox folder holds now 660 files in 99 folders (did a little clean up yesterday)

 

Antivirus/Security is from Cisco and it also takes a lot of ressources, but nothing compared to Chrome and the abominable Teams 🙂

 

I have attached a fresh shot fom today when the pc is almost idle. 

 

No scannings are active.

 

2021-01-28 07_48_47-Jobliste.jpg

 

 

Lusil
Dropbox Staff
Go to solution
Out of curiosity, is there another OS profile that you could check this out on?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Jens_sap
Explorer | Level 4
Go to solution

OS Profile ?

 

Please enlighten me.

 

BR

Jens

Walter
Dropbox Staff
Go to solution
If you're not familiar with creating a new Operating System profile, you may want to search for exact steps -according to your computer's OS- on the internet @Jens_sap.

Let us know how you get on!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Jens_sap
Explorer | Level 4
Go to solution

Sorry, on my company pc on which the phenomenon exists it is not possible to create a new profile.

Walter
Dropbox Staff
Go to solution
I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

McSpeedmouse
Helpful | Level 5
Go to solution

Same problem here... What was the solution to the problem finally? - Seems more users have his problem, also on other OSses when I browse this forum...

Need more support?