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Memory Usage - even when Dropbox is doing nothing

Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 3

Hi, i have been using Dropbox for years and i am very satisfied.

 

I was noticing that Dropbox uses a relative high amout of memory even when the application was doing nothing.

My Dropbox-folder contains 667 files and 100 folders using 574MB.

 

This article high-cpu-usage mentions reasons for high CPU/RAM usage, but 1/4 GB of memory when doing nothing and a low number of files - is that ok ?

 

I spotted this behaviour when investigation the same issue with Microsoft Teams - Teams - High memory usage 

 

Below is a screenshot of my joblist.

Joblist.jpg

 

Any opinions on this behaviour ?

 

BR

Jens

1 Accepted Solution

Accepted Solutions

Re: Memory Usage - even when Dropbox is doing nothing

Walter
Dropboxer
I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

Re: Memory Usage - even when Dropbox is doing nothing

Lusil
Dropboxer
Hi there @Jens_sap, let's see what we can find. 

Could you check how many files you have syncing in your Dropbox folder?

Also, have you noticed the activity increase when other third party apps are running as well, like any security software or antivirus?

Give me a shout whenever you have a moment to check this out, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 3

Hi there.

 

As stated in my first message my Dropbox folder holds now 660 files in 99 folders (did a little clean up yesterday)

 

Antivirus/Security is from Cisco and it also takes a lot of ressources, but nothing compared to Chrome and the abominable Teams 🙂

 

I have attached a fresh shot fom today when the pc is almost idle. 

 

No scannings are active.

 

2021-01-28 07_48_47-Jobliste.jpg

 

 

Re: Memory Usage - even when Dropbox is doing nothing

Lusil
Dropboxer
Out of curiosity, is there another OS profile that you could check this out on?

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 3

OS Profile ?

 

Please enlighten me.

 

BR

Jens

Re: Memory Usage - even when Dropbox is doing nothing

Walter
Dropboxer
If you're not familiar with creating a new Operating System profile, you may want to search for exact steps -according to your computer's OS- on the internet @Jens_sap.

Let us know how you get on!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Memory Usage - even when Dropbox is doing nothing

Jens_sap
Explorer | Level 3

Sorry, on my company pc on which the phenomenon exists it is not possible to create a new profile.

Re: Memory Usage - even when Dropbox is doing nothing

Walter
Dropboxer
I see; thanks for keeping us in the loop, Jens. 

If you're still having issues with this, you may need to reach out to your IT department directly for further assistance. 

Let us know of any updates!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    Jens_sap Explorer | Level 3
  • User avatar
    Lusil Dropboxer
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