Missing Gear icon on desktop dropbox application

[dpellett]

I just downloaded the desktop dropbox applicaton.  it installed fine and was able to pick the folders I wanted synced durng set-up.  I now want to add another folder to be synced.  When to the dropbox icon on my desktop, but i do not see a gear icon to click to get to the preferences.  It just takes me to the folders in explorer.

Thanks,
Donna

[Jane]

Hey Donna, 

Thank you for getting in touch with us here!

Can you please send me a screenshot here (omitting personal info) of what you're seeing, so that I investigate this issue?

Thank you in advance, looking forward to hearing back from you. 

Kind regards, 

JaneA

[dpellett]

Maybe I need a picture of where and whatthe gear should look like as well.

I have tried every which way from Sunday to insert pictures from my desktop, but this system will never show them or even take them.  I do not know what else to do.

Donna

[Mark]

The 'cog' icon is on the Dropbox software on your computer.

Its in the top right hand corner when you click on it.

Cog icon

[dpellett]

I never see a window like that.  When I click the dropbox icon on the task bar it opens windows explorer and the dropdob folder in there.

[Mark]

Its a single left click. A double click will open that straight away.

[dpellett]

Hi Mark,

A singleleft click is what I do and explorer opens.  Left, right, sing or double clicks never do I see the image you posted.

[Jane · Accepted solution]

Hey Donna, 

Thanks for letting us know about the OS you are working on!

Please note that if you are on a Windows computer, the dropbox icon appears on the bottom right-hand corner and either when you right/ left click on it, there is a pop-up box appearing. 

There, once you click on the application on your system tray, the gear icon is on the top-right hand corner, as per the image below:

Can you locate it there? 

Please let me know in your reply!

Kind regards, 

JaneA

[dpellett]

JaneA You are the best!  I cannot believe it was that simple.  I wa just looking at the pinned icon on the taskbar instead of over to the far right.  i found it and it works!  thanks so much for helping this newbie!  Donna

[Jane]

Hey Donna!

So glad to hear, welcome onboard indeed, hope you enjoy the service as much as we do!

If you have any other Dropbox questions, just keep in mind that you can reach out to us here at any time. 

Kind regards, 

Jane