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Missing synched file

New member | Level 2
New member | Level 2

Hi,

My computer, windows 8.1, just updated and on returning the dropbox desktop app looks different.  This is all I see:

dropbox_view.png

Note that it is up to date.  The problem is the list of synched files are gone and now I can't select one and get a link copied to my clipboard... which is the best feature of dropbox for me!

Does anyone know how to correct this?

3 Replies 3
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Re: Missing synched file

Dropboxer
Dropboxer
Hi there, it’s possible that list cleared itself when updating to the new version of the app.
 
Could you try modifying a file with a minor change (and then change it back) to see if it appears in that list for you to copy a link?
 
Thanks in advance!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Missing synched file

New member | Level 2
New member | Level 2

Hi Jay,

No.  I've been adding files, watching it synch and then not seeing the files for selection for a while now.

Highlighted

Re: Missing synched file

Dropboxer
Dropboxer

Could you try an advanced reinstall of the app to see if this helps?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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