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Mouse precision not precise after dragging window to other screen. Video link of event in post

Mouse precision not precise after dragging window to other screen. Video link of event in post

Abrondino
New member | Level 2

Here is a video of the issue: https://www.dropbox.com/s/83doy0sm2wfcm34/DropboxBug2.mp4?dl=0

I'm not sure how to get this into the hands of the developers for bug reporting

3 Replies 3

Re: Mouse precision not precise after dragging window to other screen. Video link of event in post

Lusil
Dropboxer

Hello @Abrondino, thanks for reaching out to us about this and for the screenrecording! Definitely helps with giving a better visual understanding of the issue. 

 

Out of curiosity, have you attempted any troubleshooting on this? For example, did you already try reinstalling the desktop app or rebooting your device?

 

Keep me posted, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Mouse precision not precise after dragging window to other screen. Video link of event in post

Abrondino
New member | Level 2

I have rebooted. I have not reinstalled. I have fear of reinstalling just in case I lose my storage space or files.

Re: Mouse precision not precise after dragging window to other screen. Video link of event in post

Lusil
Dropboxer

Thanks for getting back to me, @Abrondino

 

You can try a simple reinstall of the desktop app which won't affect any of the files you have in your Dropbox folder. 

 

If you'd like to have some peace of mind though, you can create a copy of it elsewhere on your computer. 

 

Let me know how it goes, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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