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Moving Dropbox from one drive to another

Moving Dropbox from one drive to another

Mtjetskier
New member | Level 2

How do I move dropbox from my c drive to my d drive?  I can get it to move the folders but no files will come along.  I would aslo then like the desktop icon to link to the new drive.  Is this possible because i can't get it to work.

16 Replies 16

Re: Moving Dropbox from one drive to another

Rich
Super User II

Have you followed the steps from the following help article?

 

Re: Moving Dropbox from one drive to another

NickR2
Explorer | Level 3

I am also trying to move from a SSD (C:) to a larger drive, following the directions.  I've also read other suggestions in the Community.  I am receiving the error, "Some files can't be moved.  Please select a new location or close some open files and try again."  We have no open files in this dropbox.  It is a work dropbox of which I am the admin, so I'm hesitant to try the unlink and re-link option; I'm afraid that'll cause more headaches?  

 

Please help, I'm just about out of room on my SSD and need to get this moved over.  I had hoped to move it over the weekend, when I was sure no other users would be accessing the files.  

 

Thank you!

Re: Moving Dropbox from one drive to another

Walter
Dropboxer

Hi @NickR2; how are you today?

 

In order to fix this issue, would you mind opening your computer's "Task Manager" by right-clicking the taskbar and clicking "Start Task Manager"?

 

Then please click on the "Processes" tab to see if there are any other processes associated with Dropbox that may be preventing you from moving the Dropbox folder on your desired drive. You may need to click "Show processes from all users" to check all processes.

 

Once you are viewing these processes, if you see any items that refer to Dropbox, or recognize any programs that you may have linked to Dropbox, please perform the following steps for each applicable process:

 

  • Click on the line that references the process to select it
  • Click on "End Process"

Once this is done, please follow the normal steps to move the Dropbox folder through the app's preferences. 

 

I hope this helps and please keep us posted on your progress! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Moving Dropbox from one drive to another

NickR2
Explorer | Level 3

Thank you for the response!  I'm the admin on this business dropbox.  Will re-pathing it on my computer effect the other users in any way?  Do I need to schedule this for after hours so no one else is accessing files?

Re: Moving Dropbox from one drive to another

Walter
Dropboxer

This shouldn't affect other members within your team @NickR2 so you can go ahead and give it a go right away. 

 

Let me know how it goes!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Moving Dropbox from one drive to another

NickR2
Explorer | Level 3

Tried shutting down anything that said dropbox, no luck.  We presently don't have anything tied to dropbox that I'm aware of.

Re: Moving Dropbox from one drive to another

NickR2
Explorer | Level 3

Also, just to be clear, I want to move the dropbox to a different drive in my PC.  The OS is on my SSD, I'm out of room on that and need to move it over to a larger internal HD.  I saw the recommendation (requirement?) that it be on the same drive as the OS.

Re: Moving Dropbox from one drive to another

NickR2
Explorer | Level 3

Also tried the file permissions solution, no luck.

Re: Moving Dropbox from one drive to another

Walter
Dropboxer

Thanks for keeping me in the loop @NickR2!

 

It's true that the app has to be installed on the primary drive of your computer (i.e. the one your OS resides on), but you shouldn't be having any issues with moving the Dropbox folder to another drive; assuming that it's a supported one (this would be NTFS for Windows).

 

That said, if you're still having troubles with this, I'd love to take a further look for you so please post a screenshot of the exact error you get when doing this. 

 

Thanks again Nick! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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