Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
I have an old free personal account set up on one pc. I now have a professional account which I used through dropbox.com so far but want to use the desktop app for this so I can use sync. I don't need to retain the old account, but I can't seem to figure out how to login to the app using the new account. I can only seem to log out but when I reopen dropbox is automatically logs me in as the old user. I even deleted and reinstalled the app but still have the same problem. I am guessing this is because of the dropbox within windows explorer. Any help would be appreciated. This is probably a simple task, but finding out how to do it is not simple!
In case it is relevant I am using windows 10 and chrome as a brower for dropbox.com
@JH65 wrote:
I even deleted and reinstalled the app but still have the same problem.
Did you delete (or just rename) the existing Dropbox folder after you uninstalled? If so and it's still signing in to your old account, you'll want to do an advanced reinstall.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!