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My MacBook shuts down due to the current desktop app

New member | Level 2
New member | Level 2

When will the next version of dropbox available? The current version seems to cause macbook pro to shutdown, will the next version address this issue? Has anyone experienced this? Do they have a fix? Thanks.

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Re: My MacBook shuts down due to the current desktop app

Dropboxer
Dropboxer

Hi @emelle, thanks for messaging the Community!

 

Could you clarify on how the Dropbox desktop application causes this issue?

 

Do you get a specific message stating it was the app, or is it when it loads, or tries to sync?

 

Any info you can provide would be helpful!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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