I get the message Camera uploads have stopped. You don't have enough space to continue. I only have 25 pictures in the program
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Hi @donnaf6; welcome to our Community!
Could you clarify if you're getting this message on a computer running the desktop app or the mobile app perhaps?
While we're at it, what is your account's plan tab reporting in regards to your quota?
Last but not least, a screenshot of the exact error you get would also help so feel free to include it in your next response.
Keep me posted Donna!
Thanks for the quick reply Donna!
Can you please let me know approximately how many photos are you trying to upload and their size?
Could you perhaps try uploading them manually via the (+) button and let me know if you still get an error?
Any additional information is more than welcome!
They average about 2 mb. In the past all pictures that I took with my phone would automatically go to dropbox and then i would click o the photo button and they would upload. Now I always get the message of not enough space. It gets annoying. I only have about 25 pictures in the program and in the past always had about 100 or more. I have removed 1 of the shares but that hasn't helped
Thanks for the additional information Donna!
Can you try clearing the app's cache and checking if you have enough space on your mobile device as well?
If you have the desktop app installed on a computer of yours, could you try uploading those files from there?
To clear your cache, please follow the steps listed below:
1. Navigate to the “Personal” tab
2. Tap the gear icon in the upper-left corner of the screen
3. Select “Clear Cache”
Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
Keep me posted!
Glad to hear it's sorted now Donna; thanks for keeping me in the loop as well!
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