Hey there @alex78, thanks for checking in with us.
In your case, could you try reinstalling the desktop app? To do this
Let me know how it goes!
PS. For anyone else reading this, please bear in mind that if you're on a Basic (free) account, there's a three device limit and you'll have to make sure that you've got less than three devices connected to continue.
Thanks for trying that out for me, @alex78.
How about an aybe that will do the trick.
Keep me posted!
Thanks for your swift reply, @alex78.
I'd be happy to have a more in-depth look into this with you, but we'll have to continue via email.
In this case, could you submit a ticket to our Support team and let me know the ticket ID that gets created (eg. #1234567)?
Awesome, @alex78. I found your ticket and can see that a member of my team just replied to you.
I've also passed your comments along to them, so when you get the chance, check their latest reply and don't hesitate to get back to them with any further info.
In the meantime, if you have any other questions, just give me a shout. Cheers!
I can confirm that I have been having the EXACT same issue on Windows 10 with the same Dropbox release 91.4.58 in our main recording studio PC which is a BEAST of a machine.
Windows Even Viewer showing errors with dropbox_nucleus.dll. We are in a loop of it crashing -> needing to restart -> it indexes a few files -> then crashes again. Rinse and repeat. We have literally had to "babysit" the PC to keep resarting Dropbox manually when it crashes.
We have lost over $10K's worth of studio time work (and still counting...) dealing with this since Friday, and I was on with Dropbox Business support for hours on Friday, but they since have disappeared over the weekend. As an IT professional this appears to be a bad release put out as stable...
We are so messed up by this that we are buying a couple a NAS devices later today and will be setting up our own automatic Sync solution because we absolutely CANNOT afford to be down like this. Dropbox is Business is really up NOT to the task... Totally disgusted
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