cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My mobile app has stopped uploading images to my account

My mobile app has stopped uploading images to my account

NettyD
New member | Level 2

Hello

I need help as I don't know what to do. I have searched on line and can't find what I need. I have drop box on my laptop and as an app on my phone. When I got this new laptop I synched the phone app to the laptop so when I took photos on my phone they automatically downloaded to the drop box on my laptop. 

This stopped a few months ago and now I have to add the photos to the drop box app on my phone which in turn download on my laptop. 

Can someone please tell me how I go about getting the photos automatically downloaded to the dropbox on my laptop please?

Thank you so much.

 

1 Reply 1

Re: My mobile app has stopped uploading images to my account

Jay
Dropboxer

Hi @NettyD, thanks for messaging the Community!

 

How much free space do you have on your phone?

 

Could you try disabling and re-enabling camera uploads on your device to see if this helps?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?