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Need Help with Cold Storage!

Need Help with Cold Storage!

Jenigreni
Explorer | Level 3
I moved a bunch of files to Dropbox and made it “Cold Storage”, but it doesn’t seem to work and my laptop is so full now I am having trouble working with it. What have I missed? Thanks for any suggestions!
6 Replies 6

Re: Need Help with Cold Storage!

Megan
Dropboxer
Hey @Jenigreni, thanks for posting your question here.

Once you install the app on your computer, it'll create a Dropbox folder. The Dropbox files you see on the website will be synced there.

However, they'd take up hard drive space since they are downloaded to the device. 

Can you also check, and make sure you haven't accidentally enabled Computer Backup?

Please let me know if you have any other questions. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Need Help with Cold Storage!

Jenigreni
Explorer | Level 3
Thanks for your reply Lori, I am not sure of anything, but the idea of Cold Storage is to have some documents and files only in the cloud. There’s 2 terabytes to play with in the cloud, while my computer can only hold a much smaller amount of data. By putting files in Cold Storage I should get more room on my laptop. I followed the directions but it doesn’t seem to be working???? I don’t believe I set it to computer back up, but I swill check to see if I can even find it. Thanks for your help!

Re: Need Help with Cold Storage!

Mark
Super User II

@Jenigreni 

Hi 🙂

 

I think you've misunderstood what Dropbox is. Dropbox isnt cloud storage as such. Its a syncing tool. It is designed and intended to have everything on all your devices - to replace the need for USB pens to move things between them. 

 

You CAN set things to not appear on the laptops or devices, but, then you'd need to go and download them manually before you could open and work on them. 


 


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Re: Need Help with Cold Storage!

Jenigreni
Explorer | Level 3
I have no recollection of setting up “Computer Back up” is it possibly a standard feature? If so why wouldn’t the instructions for making “Cold Storage” let us know.

Re: Need Help with Cold Storage!

Jenigreni
Explorer | Level 3

Hi Lori and anyone else with this problem. It turns out I just needed to turn on Smart Sync Update. This is all new to me. Thanks for your support! - Jeni

Re: Need Help with Cold Storage!

Jenigreni
Explorer | Level 3

I don't understand. I have 2 TB of storage on Dropbox, but my laptop only holds 251 GB Flash Storage. On the Dropbox website they talk about "Cold Storage", it's' supposed to be basically stored and available via Dropbox but not on my computer. What you're saying doesn't jive with what the Dropbox folks have written in their documentation. Nevertheless, I just selected 

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    Jenigreni Explorer | Level 3
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    Mark Super User II
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