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Never see file status on finder

New member | Level 2
New member | Level 2

Using Macbook Pro with 10.13.6 High Sierra

I never see the online/offline stutus on the finder... like the green check box that should indicate the file is updated.. never see it

It's very hard to manage local storage usage without knowing which files are physically on the machine and which are online only. How do I monitor this info? 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Never see file status on finder

Dropboxer
Dropboxer

Thanks for your swift reply, @danielevioli

Since the desktop app is running and up to date, could you also have a look at this article which gives some ideas on what to do if you can't see the syncing icons on your files. 

Let me know if this helps!

 

This thread is closed due to inactivity. Please feel free to create a new topic here. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Never see file status on finder

Dropboxer
Dropboxer

Hey @danielevioli, thanks for checking in with us!

I'd be more than happy to help, I'll just need a bit more info. For example, do you see the Dropbox icon next to your computer's clock? If you:

  • Don't see it, it means that the desktop app isn't running and you'll have to manually relaunch it. 
  • Do see it, could you let me know what it shows when you hover over it? 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Never see file status on finder

New member | Level 2
New member | Level 2

Hi thanks for helping.

 

Yes I do, it says:

"Dropbox 86.4.146

Up to date"

Highlighted

Re: Never see file status on finder

Dropboxer
Dropboxer

Thanks for your swift reply, @danielevioli

Since the desktop app is running and up to date, could you also have a look at this article which gives some ideas on what to do if you can't see the syncing icons on your files. 

Let me know if this helps!

 

This thread is closed due to inactivity. Please feel free to create a new topic here. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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