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New Mac, Time Machine Backup, Dropbox autoconnected Desktop

New Mac, Time Machine Backup, Dropbox autoconnected Desktop

Brennerchen
New member | Level 2

Hi,

 

hope my english is fine enough to explain you my problem.

 

Got a new macbook pro, used time machine to transfer all my datas.

 

my desktop got automatically connected to my dropbox, after the backup.

 

I only got 5 GB, so dropbox says not enough storage to upload the full desktop.

But: im not able to remove the desktop from dropbox, i can unclick it in the dropbox settings, but it wont remove from my dropbox, cause the sync process is not finished.

 

How can i solve this problem, remove my desktop from dropbox and get it back on my mac?

Thanks a lot

Alex 

1 Reply 1

Re: New Mac, Time Machine Backup, Dropbox autoconnected Desktop

Walter
Dropboxer
Hi @Brennerchen; thanks for joining our Community and sorry to hear you're having issues with our computer backup feature. 

To make sure we're on the same page, can you please send us a screenshot of the the app's exact status as shown in your menu bar?

Thanks so much, Alex!
 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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