I'm using Dropbox 100.4.409 on Ubuntu 20.04. The application is connected with my account. Each time the app starts with the system the app behaves as a new device and opens the browser to connect the device with my account.
I tried reinstalling the dropbox snap and delete the folders to no avail 😞
Hi there @boing, I hope you're well today!
Can you let me know a little more info about your current set up in terms of the essential requirements to run the desktop app on a Linux system? You can check out more info about this here.
Also, can you clarify for me how you're booting up your device? Are you running a cleanup on the user profile for each reboot perhaps?
Let me know and we'll go from there!
I'm using Ubuntu 20.04, fresh install after HDD change. Dropbox client was automatically downloaded using nautilus-dropbox package. It keeps dropbox up to date in the background. More or less 2 weeks ago, before the HDD change dropbox was working OK, i didn't have to confirm the host as new device with each startup.
The profile is not cleaned up, it's a standard desktop installation with standard parameters. My home directory is on another HDD, but this is automounted with each reboot via fstab. The issue occurs each time I restart the system or shut it down/start it up again. For some reason dropbox is started normally than, after some time it gets killed and started again with the /corruptdb switch, ps aux at first shows:
boing 2209 0.2 0.0 41096 19632 ? S 21:25 0:00 /usr/bin/python3 /usr/bin/dropbox start -i
boing 2361 9.1 0.4 2319280 162008 ? Ssl 21:25 0:03 /home/boing/.dropbox-dist/dropbox-lnx.x86_64-100.4.409/dropbox
and after a while it gets changed to:
boing 2361 12.3 0.6 4202980 207300 ? Ssl 21:25 0:05 /home/boing/.dropbox-dist/dropbox-lnx.x86_64-100.4.409/dropbox /corruptdb
I assume that for some reason Dropbox cannot read some settings file and forces authentication again.
The current install was done on 25th so at the day the current dropbox version wa sreleased. I'm fairly shure it worked correctly before that.
Thanks for the additional information @boing.
Can you try re-installing the app on the affected device and let us know if you're still noticing this?
I did it few times already removing all local directories (.dropbox and .dropbox-dist), purging the nautilus-dropbox package etc. 😞 I also tried to move the Dropbox folder to the system drive. In all cases it behaves the same.
Is there a way to install older version of drobox?
Hi @boing, firstly, it wouldn't be possible to install an older version of the Dropbox desktop application, since it would automatically update to the latest version once it runs.
Are you still experiencing this issue regarding the continuous login attempts on the desktop app? Do you have any security software that could be preventing the app from remaining logged in?
Hey there @boing, thanks for getting back to us and sorry to hear that you're still having trouble with this.
Could you let us know what you see right now when you hover over the Dropbox icon that's next to your computer's clock?
Keep us posted!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!