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When I open a Microsoft Excel file on my computer, a new version is instantly created in the version history in Dropbox online (though the "Date modified" listed in my file explorer is not updated) even when I don't save any changes to the file. At first I thought this was connected to the AutoSave function in Microsoft Office, but I have turned that off and the issue is still occurring. Does it have to do with using different versions of Excel? I'm running Office 2013 and some of the files were created in earlier versions. Having a bunch of extra versions with no actual changes cluttering up the version history makes it difficult/ annoying to keep track of who is working on vs. just viewing a file that more than one person needs to access.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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When I pause syncing - open file - close file - resume syncing, no new version is created in the version history. (The file does then come up correctly under "Recent" on my home page as recently opened, rather than edited.)
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi Daphne-
There's a different email address that would be easier- is there a way for me to send it to you in a direct message?
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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In that case, you can go ahead and email the address that's listed. Thanks!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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