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No Download Option

No Download Option

Holly J.1
New member | Level 2

Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to download. The only options I am getting is to share, open, delete, rename, etc. I prefer to download the folders and not copy or move out of dropbox. Why did it change and what can I do?

1 Accepted Solution

Accepted Solutions

Re: No Download Option

Mark
Super User II

You can download files that are sync'd you just need to tap on the ... first.

 

See:

 Click here.jpg

 

That is for an Excel spreadsheet which IS downloaded locally. I clicked on the file which opened it in Excel online and then clicked on the ...'s to get that menu. Not very user friendly I agree though.

 

OR

 

If you want to download multiple files click on the tick boxes and then tap 'download' (a word of warning with this one though, if its a file which can be edited online [e.g. Office] you get a different menu and need to follow the above):

 

pic 2.jpg

 
 
[This thread is now closed. If you have a similar or new question, you can ask here]

 


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View solution in original post

13 Replies 13

Re: No Download Option

Rich
Super User II

When you're on a computer that has the files synced locally, the Download button is replaced with an Open button. This allows you to open the file locally without having to download it first. Any changes you make to the file after opening it will be synced back to Dropbox automatically.

https://help.dropbox.com/desktop-web/open-button

Re: No Download Option

A K.8
New member | Level 1

This causes confusion. I just spent 10 minutes trying to figure out why I couldn't download a file. I was viewing files in a web browser because DB wasn't synching (although it showed everything was "up to date".)

Re: No Download Option

Glenn T.2
New member | Level 1

This is such an unncessary feature that is not properly explained in the system. I had the same problem of DB not synching and hence wanted to download the latest version using web browser. 

Re: No Download Option

Thatzlife
Helpful | Level 5
No nono! We want to simply DOWNLOAD A FILE. The option is no longer there. Why the hell would drop box take away such a essential option? I may as well cancel my account. What's the use of having all these files up in a Dropbox cloud that I can't download?!?! This is so lame!!!

Re: No Download Option

Mark
Super User II
Thatzlife - you dont need to download it *because it already exists locally on your machine*.

 


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Re: No Download Option

310EI
Super User

@Thatzlife wrote:
What's the use of having all these files up in a Dropbox cloud that I can't download?!?! This is so lame!!!

Hello...

 

If you're using Dropbox's Desktop Client then there's absolutely no reason to DOWNLOAD a file that's already on YOUR hard drive.


If image doesn't load... refresh your browser, F5. Otherwise try again later



DOWNLOAD BUTTON APPEARS WHEN NEEDED:

If you'd like to see for yourself that the DOWNLOAD BUTTON is still available when it's necessary... please look inside of my EXAMPLE FOLDER.



OTHER FORUM MEMBERS HAVE ASKED A SIMILAR QUESTION IN THE PAST:


BLOG ARTICLE:



HELP CENTER ARTICLES:

Re: No Download Option

clinntt
New member | Level 2

When accessing my dropbox from a virtual machine, I am unable to download my files because the download button is gone.  The files are NOT downloaded within the virtual machine.

 

Re: No Download Option

Thatzlife
Helpful | Level 5
Ok thanks

Re: No Download Option

louisw
New member | Level 2
All the hostile BS "solutions" aside, the loss of the download feature is a nightmare. NOTHING is on my drive anywhere and there is no way to get it, I'm sorry. Dropbox has become a museum. I'm outa here.
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Top contributors to this post

  • User avatar
    Mark Super User II
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    marinegeek23 Explorer | Level 4
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    Jane Dropboxer
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    louisw New member | Level 2
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