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No Internet Connection on macOS Sierra

No Internet Connection on macOS Sierra

LisbonMile
Helpful | Level 5

I've used Dropbox successfully on my MacBook Pro until recently, when I had problems and re-intalled the app. I've tried several times to reinstall it, but every time I get the message "No Internet Connection - Your computer is currently offline...". It's not offline at all.

 

I've tried searching for an answer to this problem, and tried some of the solutions, but none have helped. I haven't got a Dropbox icon appearing anywhere, either in the Dock or the Toolbar(?) at the top of the screen, so I can't delete proxies, as suggested elsewhere.

 

Please help - this is driving me nuts. I have important files I need to sync across computers, and I don't want to be pushed to iCloud!

1 Accepted Solution

Accepted Solutions

Re: No Internet Connection on macOS Sierra

LisbonMile
Helpful | Level 5

Actually, DropBox was installed, but grayed out in the top taskbar. It was just stuck on 'connecting...', and I was able to open Settings > Preferences > Network, and change the Proxy Setting from 'Auto-detect' to 'No proxy'. Not sure how it had got set to Auto-detect, but changing it solved the problem and it's now working fine, thank you. 

View solution in original post

6 Replies 6

Re: No Internet Connection on macOS Sierra

LisbonMile
Helpful | Level 5
Problem solved - I managed to sort it out OK. No further help needed.

Re: No Internet Connection on macOS Sierra

Mark
Super User II
To help others I dont suppose you'd mind telling us how you fixed it would you?

 


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Re: No Internet Connection on macOS Sierra

LisbonMile
Helpful | Level 5

Actually, DropBox was installed, but grayed out in the top taskbar. It was just stuck on 'connecting...', and I was able to open Settings > Preferences > Network, and change the Proxy Setting from 'Auto-detect' to 'No proxy'. Not sure how it had got set to Auto-detect, but changing it solved the problem and it's now working fine, thank you. 

Re: No Internet Connection on macOS Sierra

bettermax
New member | Level 2
I tried your method and changed the proxy preference to no proxy. But it still doesn't work. Did you set it in dropbox preference or mac network preference? Cheers.

Re: No Internet Connection on macOS Sierra

LisbonMile
Helpful | Level 5

Hi , I really can't remember, and right now I'm in Far North Queensland, which is pretty remote, and just getting a bit of Wifi on my iPad is an achievement! 

 

What at I did do was delete and completely reinstall the Dropbox app, but where I did the proxy thing I cannot recall. Maybe need a bit of trial and error? When I get back to civilisation and Mac territory, I'll try and find out and let you know.

 

Good luck!

Re: No Internet Connection on macOS Sierra

AntoineH
New member | Level 2

Drove me nuts as well. Recently ungraded from Mac Air to MacBookPro with MacOS Sierra.

Soliution is to dissable the auto proxy setting in Dropbox preferences.

Refer marked-up screen shots attached.

Drop Box Sync -1.pngScreen Shot 2017-09-24 at 10.24.49 am.pngScreen Shot 2017-09-24 at 10.25.05 am.png

 

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to Ask help from the Community here.]

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  • User avatar
    AntoineH New member | Level 2
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    LisbonMile Helpful | Level 5
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    bettermax New member | Level 2
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    Mark Super User II
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