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Tried everything.
Nothing sorts it out.
Tried the disabling the proxy setting to No Proxy but nothing happens and if I restart dropbox the setting goes back to auto.
Any ideas?
No worries its working now.
Had a network filter instaleld on my mac that wasnt disabled.
Cheers
Hi @dblane79 - how are you today?
If you've already made sure that there's no antivirus, firewall or VPN/proxy setting that could be causing this, I'd suggest a re-install of our desktop app on the affected device.https://help.dropbox.com/installs-integrations/desktop/configuring-firewall
You can follow the steps outlined in this Help Center article if needed:
https://help.dropbox.com/installs-integrations/desktop/install-failed
If the issue persists, please send me a screenshot so I can have a visual too.
Thanks in advance and welcome to our Community!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi
Ive tried uninstalling and reinstalling several times.
Always same problem when launching Dropbox. See attached photo
Thanks for the additional information and those screenshots @dblane79 - they're most appreciated.
At this point, I'll need to check your device's logs; therefore, would it be OK if I reached out to your Dropbox associated email address to have a further look into this with all of our tools at my disposal?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
No worries its working now.
Had a network filter instaleld on my mac that wasnt disabled.
Cheers
Glad to hear you resolved it @dblane79!
If you ever come up with a Dropbox question, you know where to find us
We'll be happy to assist!
Have a lovely week
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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