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No prior notices for Windows XP EOL?

New member | Level 1
New member | Level 1

Now, I received an emal stating that Dropbox does not support Windows XP any more and that I appear to use PC with Windows XP running.

If you know that I use Windows XP, why don't you send me a prior notice rather than a one-day-after email?

28 Replies 28
Highlighted

Re: No prior notices for Windows XP EOL?

Super User alumni
Super User alumni

Emails have been sent out several times, starting in March of this year - this isnt a sudden thing, its was announced months ago.

Highlighted

Re: No prior notices for Windows XP EOL?

New member | Level 1
New member | Level 1

I have never ever received any prior notices. I subscribe only Japanese email.

Did you really send emails to Japanese subscribers?

Highlighted

Re: No prior notices for Windows XP EOL?

Super User alumni
Super User alumni

They were sent to every Dropbox user who had a linked XP client at the time.

Highlighted

Re: No prior notices for Windows XP EOL?

New member | Level 1
New member | Level 1

Okay, I understand. The PC with XP is my third PC and I use it only when I need to use an XP application. That may be the reason why emails didn't reach me.

Thank you very much.

Highlighted

Re: No prior notices for Windows XP EOL?

Super User alumni
Super User alumni

No problem, hope you have a great day

Highlighted

Re: No prior notices for Windows XP EOL?

Explorer | Level 3

Does the XP client stop working?  Pretty sketchy having a remoite kill switch built into your software!

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Re: No prior notices for Windows XP EOL?

Super User II
Super User II

It isnt a remote kill as such. They are stopping connections from XP devices to the server. 


 


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Re: No prior notices for Windows XP EOL?

New member | Level 1
New member | Level 1

NO WARNING !!!   Very Poor Customer Service ...

I only received ONE prior notification about ending Windows XP and it was months and months ago.

WHY did you not send out another notification a week or two ahead of this cut-off date?

I do not like how this was handled. It is NOT customer-oriented at all !!!

 

 

 

 

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Re: No prior notices for Windows XP EOL?

Collaborator | Level 8

If you're using Dropbox, your computer is internet connected.

If you're internet connected, you shouldn't be using Windows XP. It's highly insecure to do so.

Upgrade.

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