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No right click on on taskbar icon

No right click on on taskbar icon

niknik1971
Explorer | Level 4

I have a fresh install of dropbox (132.4.3800) on a fresh install of Windows 10 (Pro)

 

The problem I am experiancing is there is no right click

 

I did an uninstall and reinstall, but still no luck 😞

 

Also there is now a solid red square on the taskbar icon?

 

Any help would be gratefully accepted

 

Nik

 

SNAG-0002.png

14 Replies 14

Re: No right click on on taskbar icon

niknik1971
Explorer | Level 4

SNAG-0002.png

Re: No right click on on taskbar icon

Hannah
Dropboxer
Hey @niknik1971, thanks for posting on our Community and happy Monday!

If you left-click on the Dropbox icon, does the notification window not open at all?

The red square is probably a notification. What do you see when you hover your mouse over the icon?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: No right click on on taskbar icon

niknik1971
Explorer | Level 4

I have no left click or right click.

When doing either nothing happens

The only way to get anything is to CTRL click.

Hovering over the icon shows nothing either.

Re: No right click on on taskbar icon

Jay
Dropboxer
Hi @niknik1971, could you try reinstalling the app, without uninstalling it first, by using this link?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: No right click on on taskbar icon

niknik1971
Explorer | Level 4

Hi Jay...

Thank you for your reply.

I did try that, but unfortunately to no joy 😞

I wish I knew what is causing the problem (it is a small problem as the actual program is doing what it is supposed to do... but it is irritating that the right click bit is NOT working!).

 

Nik

Re: No right click on on taskbar icon

Jay
Dropboxer
Do you have a dual monitor setup on your machine? If so, could you try disconnecting and reconnecting it to see if this helps?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: No right click on on taskbar icon

niknik1971
Explorer | Level 4

I only have a single 4k monitor on my system

 

NIK

Re: No right click on on taskbar icon

Jay
Dropboxer
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: No right click on on taskbar icon

niknik1971
Explorer | Level 4

I have a paid subscription of Dropbox

 

I have just tried a full uninstall... reboot and install without any luck 😞

 

Nik

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