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Nobody can install DB on this PC!!

Nobody can install DB on this PC!!

Ken F.1
Explorer | Level 3

I keep getting a message saying my clock is wrong (never changed it) and no Internet connection (nothing wrong with my Internet connection).  I've been unable to work from home for 4 days now and DB support can't remote access!!  Is it time to move to Onedrive?

7 Replies 7

Dreaded "cannot establish connection" because of time and date

wlacho
New member | Level 2

Out of the blue sky, I was hit by the dreade "cannot establish secure connection" bacause of incorrect time and date. I tried everything I was able to google:

 

reinstal dropbox, with with antivirus and firewall turned off

checked firewall settings and permissions

installed all win updates

tried to change time and date to various points both in the past and future

change proxy, change lan settings

connect to various wifi networks, switching the to both public and home network states

 

Nothing helped. Is frustrating, i spent 2 hours trying to repair it. Anything I missed?

Re: Nobody can install DB on this PC!!

Walter
Dropboxer

Hi there @Ken F.1; thanks for posting on our Community and thanks for flagging this with us. 

 

We had some users reporting this in this thread; could you take a look and let us know if any of the information there helps? 

 

Thanks a bunch, Ken!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dreaded "cannot establish connection" because of time and date

Walter
Dropboxer

Hey there @wlacho; thanks for joining our Community and sorry to hear you also had issues with this.

 

I just merged your post under this thread as I wanted to see if you've also checked the discussion I linked above.

 

Keep me in the loop!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Dreaded "cannot establish connection" because of time and date

wlacho
New member | Level 2

Thanks, I installed the Beta and it seems i am back online! Only drawback being that it now re-downloads all my stored files, but I can survive that 🙂

Re: Dreaded "cannot establish connection" because of time and date

Walter
Dropboxer

Thanks for the update on this @wlacho; I'm glad to hear you're back up and running!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dreaded "cannot establish connection" because of time and date

Ken F.1
Explorer | Level 3

What's the Beta please and where can I get it?

Re: Dreaded "cannot establish connection" because of time and date

Walter
Dropboxer

You can find our most recent beta version of the desktop app here, Ken. 

 

Let me know if there's anything else you'd like to ask.


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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