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Non save Catia File

Non save Catia File

limyoonsang
New member | Level 2

dropbox.JPG

The catia file in the dropbox cannot be saved. What is the reason? Other files are fine.

3 Replies 3

Re: Non save Catia File

Walter
Dropboxer

Hi @limyoonsang; welcome to our Community!

 

I'm not really sure what's happening; could you walk me through the exact steps you take to do this?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Non save Catia File

joalou maker
New member | Level 2

Hello,
I have the same problem, the anomaly appears when saving a file already created and when synchronization is activated.
CATIA software creates a temporary file before overwriting a file.

Re: Non save Catia File

Lusil
Dropboxer

Hi there @joalou maker, thanks for nudging us on this thread. 

 

If you're getting a generic error when saving a file via a third party app while the desktop app is running, the best way to resolve this is to save the file and exit the application you were using. Dropbox should then sync the file right away. 

 

I understand that this may not be the ideal reply you were looking for, but I hope this helps to some extent. 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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