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Not able to access the Dropbox site at all

LWolffCM New member | Level 2
New member | Level 2

I have been using dropbox for a couple years but just recently I am not able to access any dropbox website.  Home, Log-in, ect.

Everytime I click on the website my screen goes blank.  I am not sure how I even got to this site?

I am using Google Chrome but it feels like I must have changed a setting by accident or not paid a bill or ???

I am able to work within my computer but I cannot get online.

Anyone ever had the same experiance?

1 Accepted Solution

Accepted Solutions

Re: On line connection

Dropboxer
Dropboxer
Hey there, @LWolffCM
 
Have you by any chance tried another browser, using incognito, and ensuring that you’re not running any browser extensions? 
 
If you’re still experiencing some trouble with this, can you please send us a screenshot (omitting any personal info) so as to have a better understanding of what you’re seeing?
 
Cheers! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1

Re: On line connection

Dropboxer
Dropboxer
Hey there, @LWolffCM
 
Have you by any chance tried another browser, using incognito, and ensuring that you’re not running any browser extensions? 
 
If you’re still experiencing some trouble with this, can you please send us a screenshot (omitting any personal info) so as to have a better understanding of what you’re seeing?
 
Cheers! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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