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Not able to install the Dropbox Desktop App

Not able to install the Dropbox Desktop App

Editor2
Explorer | Level 3

I have the latest version of Monterey for Mac (12.4). I need to install the Dropbox "Desktop app" for my new freelance job and while it drops into the downloads folder, it doesn't install. I have tried opening it many times. Any ideas on a workaround?

Many thanks!

31 Replies 31

Rich
Super User II

@Editor2 wrote:

I have the latest version of Monterey for Mac (12.4). I need to install the Dropbox "Desktop app" for my new freelance job and while it drops into the downloads folder, it doesn't install.


Are you downloading it from here?

 

Editor2
Explorer | Level 3

I am using this link:

https://www.dropbox.com/desktop

 

Thanks!

Hannah
Dropbox Staff

Hey @Editor2, thanks for letting us know about this.

 

Can you try the link that Rich gave you, to see if it works?

 

If not, try from this link as well.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Editor2
Explorer | Level 3

I tried that link earlier to download Dropbox itself, which similarly did not work (the download did not install).  Finally, three days ago, I found a workaround on a users forum that involved logging in through Google and agreeing to share my Google contacts with Dropbox; I agreed in desperation but it felt ill-advised.  So I have the Dropbox application. Now I need the desktop app, or I can't work with this new employer. But it won't install.

Thanks!!

IsabellaBritain
Explorer | Level 4

I have the same problem. I can't install the DB desktop app. Awful.

 

IsabellaBritain
Explorer | Level 4

I am not able to install, even from the install link.

IsabellaBritain
Explorer | Level 4

Hanna! The 2nd link worked. I think installing offline is the secret.

Thank you!

 

 

Editor2
Explorer | Level 3

That link did not work for me. 

IsabellaBritain
Explorer | Level 4
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    Alizaa7 Explorer | Level 3
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