Hey, So I have a new device a started to go thrrough the login process and upon getting the the stage where I need to receive a code from Dropbox via SMS,I can see the number is correct (last two digits) but for whatever reason I never receive the code.. It has worked for me in the past - is there an issue with that part of the system?
Solved! Go to Solution.
I experience the same problems over and over again, dropbox you need to improve your SMS service, it is not carrier issue, as lastpass, google working all fine except stupid dropbox! I am going to exit dropbox, terrible products, waste our money to use dropbox.
Hey there @Moffasa, sorry to hear that you're having trouble with this.
Due to account-specific info necessary to investigate this, we'd have to take this discussion to email.
As such, could you please submit a ticket to our Support team directly and let me know the ticket ID (which should be a seven digit number, #1234567)?
Thanks in advance!
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