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When I right-click on a folder or file on my Dropbox the drop down menu is the same as local folders (Desktop, etc.). Therefore, I can't, for example, toggle smart sync options or access previous versions of the files on my desktop.
I've already uninstalled dropbox and reinstalled to the latest version but the problem persists. I'm on Windows 10.
Cheers
Solved! Go to Solution.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hello Jane,
Thank you very much for your swift reply š
Below are the items you requested. I'm afraid the drop down menu is in portuguese, but I think it might be easy to identify there are no Dropbox related items.
Thanks for your help!
version
icons
drop down menu
On the meantime I installed the stable ( 48.4.58 ) version and the problem persists.
Cheers,
Pedro
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Indeed it affects all my files and folders. I should let you know I have a Dropbox Business plan and my colleagues are not experiencing this problem.
Here is a path of a random folder:
path
Thank you,
Pedro
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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I have the same problem. Is there a solution? This is very frustrating.
Hey there (@MAWpg), apologies for the slight delay on my end. Are you still facing this issue? Please do let me know here & Iāll do my best to check back with you asap!
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
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