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Number of devices

Number of devices

Pilots
Helpful | Level 5

Hi,
I have 3 devices logged on my Dropbox but my Ipad tells me that I have one device too many. But when I open the page to log out one device, I have only 3.....

1 Accepted Solution

Accepted Solutions

Re: Number of devices

Pilots
Helpful | Level 5
I logged out every devices and logged in again. It works. Thanks

View solution in original post

3 Replies 3

Re: Number of devices

Lusil
Dropboxer

Hi there @Pilots, I'd be more than happy to help look into this with you. 

 

I'll just need a bit more info to make sure that we're on the same page, such as:

  • Do you sign out and back in to your the mobile app on your iPad by any chance? 
  • Could you send me a screenshot (without personal details) of your Security tab and the notification you receive on your iPad?

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Number of devices

Pilots
Helpful | Level 5
I logged out every devices and logged in again. It works. Thanks

View solution in original post

Re: Number of devices

Rigowonder
New member | Level 2
Cool
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