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PERMISSION ERROR - My dropbox gives error whenever I turn on the computer

PERMISSION ERROR - My dropbox gives error whenever I turn on the computer

mariprado21
New member | Level 2

I can't do this website step by step because the app on my computer doesn't even open. (https://help.dropbox.com/pt-br/installs-integrations/sync-uploads/stuck-syncing?utm_source=sup&utm_c...)

 

Windows 10 version 2004, 20H2 version (operating system build: 19042.630)  

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 110.4.458
bn.constants.WINDOWS_SHELL_EXT_VERSION: 46
bn.is_frozen: True
machine_id: 04692376-459b-4f11-aff0-f2e8e4e7f2e3
pid: 13728
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Mariana\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\Mariana\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\Mariana\\Dropbox'
real_path='C:\\Users\\Mariana\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\110.4.458\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\110.4.458\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\Mariana\AppData\Local\Temp
TEMP: C:\Users\Mariana\AppData\Local\Temp
tempdir: 'C:\\Users\\Mariana\\AppData\\Local\\Temp'
real_path='C:\\Users\\Mariana\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 808, in wrapper
File "dropbox\client\main.pyc", line 6557, in finish_dropbox_boot
File "dropbox\client\main.pyc", line 6037, in _init_components_for_account
File "dropbox\client\main.pyc", line 5987, in create_sync_engine
File "dropbox\sync_engine_boundary\factory.pyc", line 261, in make_sync_engine
File "dropbox\sync_engine\nucleus\classic_client\sync_engine.pyc", line 333, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\modern_client.pyc", line 165, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\base.pyc", line 155, in __init__
File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 228, in __init__
File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 631, in _init_new_engine_locked
File "dropbox\sync_engine\nucleus\thin_client\client.pyc", line 218, in __init__
File "extensions\nucleus\nucleus_python.pyx", line 88, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> NtCreateFile syscall: open_unchecked |>> Permission denied"

1 Reply 1

Re: PERMISSION ERROR - My dropbox gives error whenever I turn on the computer

Здравко
Super Collaborator | Level 20

Hi @mariprado21,

It looks very similar to discussed here. Take a look there.

Hope this helps.

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