Passwords app not working on iPhone or iPad

[Terry P.]

I installed the Passwords app on my Win 10 PC and it's working as it should: automatically entering my details when I login to one of my many web accounts. But I also installed it on both my iPhone and iPad and it does not work on either. The app opens, and lists all entries - but no autofill occurs despite being set.

No explanation yet from Support.

Are others here successfully using it on iPhone and/or iPad please?

Terry

[Terry P.]

The Security section of  the Passwords app tells me that out of my several hundred web accounts 12 have been the subject of a 'data leak'. No other details, so some could be at least a decade old, but...

An alternative tool, Have I Been Pawned, looks for 'breaches' of my email address and reports just one (not in the Dropbox dozen).

It's clearly not a direct comparison because that tool searches just one email address (I used my main current ID), not all the web sites in which I've ever registered an account. But I'd be interested to hear from others with the Dropbox Passwords app whether its analysis of 'data leaks' has proved accurate and useful, e.g in prompting password changes please?

Terry

[Jay]

Hi @Terry P., thanks for messaging today!

I've merged your other post here, as it appears you have created two separate tickets under your existing Dropbox account with the support team for these queries.

They would be better placed to investigate this matter on their end to provide you with appropriate responses.

[scojoe]

I have the same problem, and the two replies didn't really solve it.  Passwords get synced to iOS from other connected devices, and they pull in to websites on my iPhone, but not into apps...  Why? 

For example, I can see the updated password for, say, gogoair.com, on all connected devices. I can open a browser on my iPhone and gogoair.com finds the updated password in Dropbox Passwords. The gogo iPhone app itself does not.  Confusingly, the sees only the initial password that I uploaded to Dropbox Passwords on my PC from my Chrome password vault, but no password updates since.  ???  Maddening.

Help?