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Permission error when reinstalling on Mac

Permission error when reinstalling on Mac

daracanela
New member | Level 2

I just change the hard drive on my MacBook Pro, I installed the app and it says it has permission issues, I've already uninstalled it and reinstalled 3 times; I've deleted the dropbox files before the last installation, log out of the account on web and still nothing. I don't know what else to do, can someone help me?

iOS Catalina 10.15.7

This is the error I get after I put my password

Screen Shot 2022-05-16 at 1.59.37 AM.png

1 Accepted Solution

Accepted Solutions

Re: Permission error when reinstalling on Mac

daracanela
New member | Level 2

Thanks for the interest, I could solve the issue, with a solution I found on the web (deleting files with Terminal)

Have a nice day.

View solution in original post

2 Replies 2

Re: Permission error when reinstalling on Mac

Jay
Dropboxer

Hi @daracanela, thanks for messaging the Community.

 

Could you click the blue link in the prompt and then copy and paste it in a reply here in order to understand what could be causing the error.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Permission error when reinstalling on Mac

daracanela
New member | Level 2

Thanks for the interest, I could solve the issue, with a solution I found on the web (deleting files with Terminal)

Have a nice day.

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