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Photos blurry when exporting from dropbox to my iPhone

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Photos blurry when exporting from dropbox to my iPhone

Explorer | Level 3

Usually I export any photos to my iPhone & I get the full resolution photo. Its been 3 days and any photo I export it becomes blurry for unknown reason.

3 Replies 3
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Re: Photos blurry when exporting from dropbox to my iPhone

Dropboxer

I hope you're well today @Khaleel111, let's see what we can do!

 

Can you try clearing the app's cache and try exporting a photo again, to see if it's the same? If you're not familiar, you can do this by:

1. Open the Dropbox app.
2. Tap the "Account" tab.
3. Tap the gear icon in the top left corner.
4. Choose the option "Clear cache".

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Photos blurry when exporting from dropbox to my iPhone

Explorer | Level 3
Greeting Daphne,

Thanks for your reply, I tried to clear the cache but still same issue. The strange thing is, when its downloaded, it is blurry but when I go to Camera roll & cluck on Edit photo, it come to its original clarity. The I click done it goes back to blurry.
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Re: Photos blurry when exporting from dropbox to my iPhone

Dropboxer

Hey @Khaleel111 ; sorry to jump in here, but could you try offlining the files before trying to export them?

 

Maybe that'll do the trick! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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