Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
This has been an issue for a while now. It's an issue on both my Windows 10 devices. I have tried different solutions from this forum, without luck. I'm running version 50.4.71, from the offline installer. Before installing I even deleted all remaining files and folders from my AppData folder, but without results...
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi folks, Just letting you know I had this exact issue and karnerkreativ's fix worked for me. Thank you! Much appreciated.
Thanks for letting us know & upvoting the Best Answer @Scott H.! Happy Monday!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I noticed I'm no longer seeing files that I upload from my phone. It just 'happened' apparently a few days ago and I have no clue WHY it happened. I know that I don't like it because I often upload images or videos that I then go edit on the PC (windows 10).
I do not have enough space on C: so I installed it on 😧 and maybe that's the issue.
HOWEVER, I have the same message to reinstall to fix all my syncing icons. But that is very, very overwhelming to me.
First - if reinstalled, does that mean it could take another week to sync like it did before?
Second - all this stuff about %AppData% and whatever all that code means is very overwhelming. I can't do that stuff. I'm clueless. I can use stuff but don't expect me to fix stuff.... ???
Lastly - if I have to do all this, I will probably just move everything over to my Google Drive and not purchase dropbox again (I believe renewal is only a month away) because I just don't have the time, knowledge, or inclination. SO, is there anybody there who can help me and make me a really happy customer again?
And while I'm at it, I'd like to know if there's an easier way on my Android to get to the dropbox files, too. I have it installed on the phone but when I want to download or play a video, etc., that I have stored there, it gets cumbersome. Might as well fix all my issues while we are at it. 🙂
Thanks
Jane
Community Moderator @ Dropbox
dropbox.com/support
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eI have the same issue; I try go to the solution in this post but the link is not open! Could you please help me.
The same issue, anh it haven't fix at right now.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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