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Preferences window too large

Preferences window too large

philipcombes
New member | Level 2

Hello, I'm using windows and when I click on the Dropbox icon in the bottom right it opens normally and is scaled correctly. However, when I then click on preferences this opens is a huge window that blocks out my whole monitor. Does anyone know why this happens and how to stop it?

2 Replies 2

Re: Preferences window too large

philipcombes
New member | Level 2

examples below

 

 normal.pnghuge.png

Re: Preferences window too large

Jay
Dropboxer
Hi @philipcombes, thanks for joining the Community!

This seems to be an unusual way the desktop app is showing the preferences page.

Could you check to see if you somehow have large fonts enabled on your machine? Could you try reinstalling the app, without uninstalling it first from this page?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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