Print Screen doesn't save screenshots to dropbox anymore

[Thomas R.39]

I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.

[Ed]

Glad to hear it worked Silvia. Happy 2016!

[Rudy P.]

Happy 2016 for All!

To give some more update on this:

I tried all the above settings including the removal and re-install of OneDrive. Nothing helped. Dropbox still doesn't do screenshots anymore.

The strange thing is that the register keys the dropbox help section is referring to don't exist in my windows10 version... I scanned even for similar but nothing....

So in the end I gave up, I installed a small utility that does do the same (snipping tool) better and more conveniant. So sorry, end of story for me...

[S J.2]

Same problem. Except I don't even have OneDrive installed. And my dropbox install is relatively fresh (one week) and I haven't installed anything else since. I tried unchecking and checking the screenshots box. No improvement. Now what?

Dell PC Running Win7 Pro x64

[michael m.145]

Mine stopped working just after OneDrive tried to steal the function. It was fixed by enabling onedrive and disabling dropbox, then reversing the progress as a few people have mentioned earlier in the thread. Upvoted the people that had the working suggestion.

[Charity K.]

@George L. Thank you so much! Your fix worked for me too! I followed this method:

(1) Open Dropbox Preferences. Unchecked the box to save screenshots.

(2) Open OneDrive Settings. Checked the box to save screenshots.

(3) Tried to take a screenshot. Received notification that it was saved to OneDrive folder. 

(4) Open OneDrive Settings. Unchecked the box to save screenshots.

(5) Open Dropbox Preferences. Checked the box to save screenshots.

(6) Tried to take the same screenshot. Received notification that it was saved to Dropbox. THANK GOD (and thank you, George)

[haryanto w.]

my comment just the same like the others, i simply enable

[Dave M.56]

I tried all those solutions and still didn't work. Then I clicked "exit Dropbox" then restarted it and it worked!

[Billy B.6]

I tried PrntScr on some of my control panel details and its not working, HOWEVER, Crtl+PrntSrc works!

[Jennifer T.22]

I found my fix before finding this thread. I recently downloaded One Drive, as I recently had my hard drive replaced and am still trying to remember what all I had. I don't use One Drive too often, but I have stuff on it. Just today I tried to do a screenshot that I needed to upload, but it tried to go to One Drive. I said no, but it never saved to Dropbox... So my first instinct was to remove dropbox and try again, assuming that One Drive screwed something up. 

Sure enough, that alone worked for me. I made sure that the setting for screen shots was still unchecked for One Drive, and when Dropbox was downloaded to the laptop again, I hit prt sc on the keyboard and the pop up for Dropbox came up letting me know that I could save screen shots there. Perfect! 

I found this thread while dropbox was downloading, and I figured if the dropbox download didn't work I could try checking and unchecking in each setting as described above. 

I'm running Win 10 with the latest updates (as of 5/18/16).

[Rosemberg R.]

@Jennifer T. - Same thing here.

@Rich R. - Thanks!